Network News Monday 1 October 2018

Kia ora,

this week we summarise the most recent Auckland Service Improvement developments..

Auckland Head and Neck Service Improvement Project

Key Messages from HNC Implementation Oversight Group (IOG) Meeting – 19 September 2018

  1. Louise Elia, kamatua from WDHB has joined the IOG to ensure a Maori perspective is factored is part of the planning and development of the Head and Neck Service. You can find our more about Louise here.

  2. Joy Farley, an experience health manager, has been engaged to assist the Pathway Co-design Group. You can read more about Joy here.  She is facilitating a project for improve the Multi Disciplinary Meeting experience for patients.  This includes reviewing the endoscopy procedure.

    The endoscopy procedure allows a doctor to examine areas inside the body to diagnose, stage and treat cancer. In an endoscopy, an endoscope (a thin, tube-like device equipped with a camera) is inserted into the mouth or nose. Images of areas inside the body can then be seen on a screen.The  technology allows doctors to explore, in detail, internal structures of the body, such as the esophagus, and sinus.

    Joy will incorporate the work already done by the Co- design Group to improve communication and information to patients.
  3. As part of this project Joy will systematically review protocols and procedures with a focus on referrals from the Head and Neck Service at ADHB to other departments of the DHB and other DHbs. This will include the process for transfering patients from one DHB to another. Another aspect that service is looking to review is the creation of discharge and survivorship plans for patients who have completed their treatment. 
  4. The Oral Health Department produced a significant report for Implementation Oversight Group. However, recent changes in the structure of the  the Oral Health / Maxillofacial department means the report needs some changes. Each department will review the report in light of their new structures, staffing and resources. There is recognition that Oral Health requires significant investment to offer the best possible service to patients.
  5. From now on the IOG will be actively involved in any regional recruitment process for Senior Medical Officers (doctors) working predominantly with HNC patients. This will ensure the team have the right skills to provide the best possible service to patients. 

    If you have any questions or queries about this work, please feel free to contact us or leave a comment at the end of the post. You will need to be a member to do this. 


Why the hospitals of the future will be in your own home


Nobody likes going to the hospital, whether it's because of the logistical challenges of getting there, the astronomical costs of procedures or the alarming risks of complications like antibiotic-resistant bacteria. But what if we could get the lifesaving care provided by hospitals in our own homes? Health care futurist Niels van Namen shows how advances in technology are making home care a cheaper, safer and more accessible alternative to hospital stays.




Auckland Support Group meeting 

Monday, November 5,
11:30am – 12:30pm
Domain Lodge
1 Boyle Cres, Grafton, Auckland 1023, New Zealand
Purchasing Tristar Products
We are no longer purchasing products on patients' behalf. We recommend you use the following websites: for Neutrafluor $16.95 and Spry gum at $7.00 a tub if you buy four. for Neutrafluor $22.50.

Your Patient Experience Can Help Advance Research and Treatments

Did you know that your own experience as a cancer patient, and especially your opinions about treatments and side effects, can help shape the future of the patient experience for other head and neck cancer patients? 

We continue to have our Open Survey available to collect your thoughts, and experiences about your HNC treatment. If you feel you need to get something of your chest you can do so here.
HNC Patient Book - Order your FREE copy now! 

The 2018 Second Edition of the Australian Head and Neck Cancer Patient & Carers Book was launched in July 2018 at the ANZHNCS Conference in Melbourne. The book is a patient led initiative coordinated by former patient and Beyond Five Ambassador, Julie McCrossin, and fellow former patient Marty Doyle, coordinator of the Head and Neck Cancer Patient Support Group in Queensland.

The book shares many personal head and neck cancer stories from patients, family and carers from all over Australia and New Zealand. In addition, the book highlights some of the people who work in the head and neck multidisciplinary team who talk about important aspects of care at specific points in the head and neck cancer journey.
To order FREE hard copies of the 2018 Australian issue email: or text 0408 699 166 (text messages only please) or to download an e-copy visit: Back to top. 


Looking for answers or support?

The Cancer Society knows that going through cancer is tough and can raise many questions. They want you to know that they are here for you. From help with getting to your medical appointments or understanding your treatment options, to offering practical support, they can help.

The Cancer Society can help you find answers to questions about your treatment and its effects. There are pages of cancer information online and in booklets, and they are always available for emotional support when things get tough.

For answers, support or just a chat, call us free on 0800 CANCER (226 237) Monday to Friday, 8.30am–5pm. 

 Thank You to our Corporate and Community Partners




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E-mail me when people leave their comments –

Diana Ayling

You need to be a member of Head & Neck Cancer Support Network to add comments!

Join Head & Neck Cancer Support Network

Happy with your treatment experience?

Please share your thoughts on your recent treatment experience. This can be at any stage of your cancer journey, pre treatment, treatment, post treatment, and survivorship. 

You can take our survey as many times as you like, and we encourage you to have your family/whanau and carers share their thoughts as well. Click the link to share your thoughts.



Cancer Dictionary